![]() ![]() ![]() Continue to keep your watch connected while a new window opens again and then follow the instructions on the screen.Īfter following these instructions on the screen, the Factory Reset is complete. Keep your watch connected while the MySports Connect window closes as it installs the software on your watch. Third, click on “Factory Reset” at the bottom of the computer screen.Second, expand settings in MySports Connect.First, connect your watch to your computer and wait until MySports Connect finishes all updates.The Hard Factory Reset will erase all personal data and will have to be reentered after the reset. Sometimes a dead battery just needs to be jump-started to get them going again, so try a Hard Factory Reset. If you have already tried charging the watch and replacing the charger, then a possible underlying cause of your constant low battery would be that you have a dead battery. If automatic uploading is currently switched off, move up or down to switch automatic uploading on. To update your watch plug it into the charging dock while logged into your MySports account, then click on any updates that are displayed.Īnother way to update your watch is from the clock screen on your watch, move down to open the Settings screen, then select Phone and move right. Look for updates on the App on your phone or the MySports page on your computer with the watch plugged into the charger. Note that before using the MySports app on your smartphone, you need to link your watch to your MySports account using a computer. Without updating the watch, it will not connect to the App/MySports and will run slowly. You need to make sure to update your account on MySports and the MySports App, because this keeps the watch updated and able to download your saved progress to your online profile. A possible underlying cause of why you cannot connect to the Phone App or MySports is that the watch and your MySports account both need to be updated.
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